Find the most frequently asked questions below.

Freeze drying is the process of removing moisture by freezing a product and utilising a vacuum to 'sublime' the moisture leaving an almost 100% product.

Nutrients: The low temperature of freeze drying helps to retain over 90% nutritional value of food.

Taste: Flavours are enhanced during the process when eaten dried, or you can reconstitute back to its original state.

Texture: Light, airy, crunchy, delicious.

Freeze dried food can last up to 25 years if stored correctly. It's lightweight and requires zero refrigeration.

Yes, all Australian orders over $75 receive free shipping.

Indeed we do!

We ship to NZ, UK, Ireland, the USA, Canada, United Arab Emirates, HK, Singapore, Japan, Malaysia, South Korea, and many parts of Europe including Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland.

We pack and ship within 48 hours of you placing your order. If required, please contact us for custom order turnaround times!

Due to hygiene and the fragile nature of the product, we strictly do not offer returns, exchanges or refunds.

We take care to pack our product carefully to ensure it leaves us in pristine condition. On a rare occasion, mishandling by our shipping partners can occur. Rest assure, it certainly wont' take away from the delicious taste!

Absolutely can do! We have curated many a birthday, wedding and engagement custom order. Teacher's gifts are a fave and please don't hesitate to talk to us about wholesale and bulk orders.

Sure thing, it's such a great gift idea! Delivered instantly for immediate happiness.

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